Privacy Policy
Effective January 1, 2026
All Star Baldwin Park Concrete, concretebaldwinpark.com, hi@concretebaldwinpark.com
Who this policy covers
This privacy policy explains how All Star Baldwin Park Concrete handles the information you share with us through this website. We're a concrete contractor in Baldwin Park, CA, and we serve homeowners and property owners in the cities around it.
It applies to our website, starting from the home page, and to the messages you send us through it. It doesn't cover other websites you reach by following a link from our pages, because those sites set their own rules.
Information we collect
When you fill out our contact or estimate form, we collect what you type in. That's usually your name, phone number, email address, the property address and a description of the job, such as a cracked driveway or a new patio.
When you call us at (626) 412-8829 or email us, we keep what you tell us so we can answer your question and schedule an estimate.
When you browse the site, some details are collected automatically, such as your browser type, device type, the pages you visit, the page that sent you to us and a general location based on your IP address. We use analytics tools and cookies to collect this. Cookies are small files your browser stores so a site can recognize a returning visitor.
How we use your information
We use what you send us to reply to you, set up a visit to your property, prepare your estimate and do the work if you hire us.
We use the automatic browsing details to see which pages people read and where the site needs work, so we can make it easier to find answers about concrete work in Baldwin Park, CA.
We don't sell your personal information, and we don't share it with other businesses for their own marketing.
Who else sees your information
Our contact form runs on an outside form service, so what you submit passes through that service before it reaches us. Our analytics tools and website host handle browsing data in the same way. These companies process the information on our behalf, and their own privacy policies apply to how they handle it.
We may also share information when the law requires it, such as to answer a court order, or to protect our business and our customers from fraud.
Cookies and how to control them
Most browsers let you block or delete cookies in their settings. The site will still work if you do, though some analytics will stop counting your visit.
Some browsers send a "do not track" signal. There's no common standard yet for how sites should respond, so our site doesn't change how it works when it receives one.
How long we keep your information
We keep form submissions, emails and job records for as long as we need them to answer you, complete your project, stand behind our work and keep our business and tax records in order.
When we no longer need the information for those reasons, we delete it or remove the details that identify you. Analytics data is kept on the schedule our analytics provider sets.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. We'll do that unless the law or an open job requires us to keep it.
As a California resident, you may have more rights under state privacy law, such as the right to know what we collect and the right not to be treated differently for using your rights. We won't treat you differently for making a request.
We may need to confirm your identity before we act on a request, so we don't hand your information to someone else.
Children's privacy
Our website is meant for adults arranging concrete work on their property. We don't knowingly collect information from children under 13. If you think a child has sent us information, contact us and we'll delete it.
How we protect your information
We keep customer information where only the people who need it can reach it, and we use services that protect data in transit. No website or email system is completely secure, so please don't send payment card numbers or passwords through the form.
Changes to this policy
If we change how we handle your information, we'll update this page. Changes take effect when they're posted here.
How to reach us about privacy
If you have a question or concern about your information, or you want to make a request, call us at (626) 412-8829 or use the form on our contact page. You can learn more about who we are on our about page.
We read every message and reply within 1 business day.